Rental Order Q+A
How to start a rental order
Add rental items of your choice to a Wishlist using the "add to Wishlist" button found on all product pages. When finished, email the Wishlist link to firstname.lastname@example.org along with your event date and venue name. We'll email you back within 24 hours with a rental quote to approve online.
Our goal is to make your event truly shine and take the heavy lifting off your shoulders. We have a talented team of on-site event specialists who arrive to your venue, drop off the furniture and set it up for you and then come back to your event later that night or the next day to retrieve it.
If you need to rent our furniture for multiple days there's no extra charge like most other rental shops.
We specialize in building lounge areas for events. For inspiration on how to mix and match our furniture, start by taking a look at pre-made packages we've created for past clients here.
Payment & holds
We accept all major credit cards or debit cards.
Interested in putting specific items on hold? We'll charge only 50% upfront with the remaining balance charged two weeks before the event date.
A delivery fee is in addition to the rental item price. For local moves within Brooklyn, Manhattan and Queens delivery fees start at $200 per way ($400 round trip). We calculate the delivery fees based on round trip mileage, the size of the delivery crew and the truck that's needed.
We provide furniture delivery services throughout New York, New Jersey and parts of Connecticut. Every event is assigned a delivery manager and crew.
Set-up + breakdown
For most items in the rental collection we'll set them up for free on-site. Our delivery crew can set-up large amounts of folding chairs for an additional $1.00 per chair. The candelabras and White Birch Chuppah also have a separate set-up fee.
All rentals are expected to be given back after the event in their original condition. If damages occur during use, we'll charge the credit card on file for a repair fee or the replacement fee if the item cannot be repaired.
Contact us with questions
Have questions about our rental shop or the availability of a specific item you see online? Call us at (347) 480-9810 or reach us via email at email@example.com.